Casino Heroes Review
Established in 2014, Casino Heroes is among the best online casinos in New Zealand. It is run and operated by Hero Gaming Limited. The gambling conglomerate rebranded the casino, which was previously called Casino Saga, to what it is now – Casino Heroes.
The parent company, Hero Gaming Limited, was founded by Georg Westin. Unlike other casino operators, the Swedish gambling company has a multi-brand strategy that is proving to be quite successful. Besides Casino Heroes, Hero Gaming Limited is behind several other online casinos, including Speedy Casino and Speedy Bet established in 2018, and Simple Bet launched in 2019.
When You Visit Casino Heroes
The Casino Heroes website is not open to players all over the world. It remains blocked in several countries, but New Zealand is not in the list of restricted countries. That means everyone in New Zealand can register an account as long as they are above 20 years.
The website boasts a clean interface, though the items look crowded on desktops. However, for mobile and tablet users, the interface is optimised for easy navigation.
The company offers both instant play and mobile gaming, and in addition, it boasts an Android app for faster betting, with lower data consumption.
Licensing and Partnerships
Licensing is an important consideration when choosing an online casino. Casino Heroes is licensed by the Malta Gaming Authority, Swedish Gambling Authority, and the Curacao jurisdiction. The platforms are secured by the latest encryption technologies to guarantee data security and privacy.
When it comes to partnerships, this casino has also excelled. It has managed to establish strong working relationships with the household names. Some of the casino software providers working with Casino Heroes include NetEnt, Microgaming, Betsoft, Evolution Gaming, Play N GO, Quickspin, Yggdrasil Gaming, Realistic Games, Push Gaming, and Pragmatic Play among others.
With such a wide selection of casino software vendors, players can be sure of getting high-quality games.
Casino Heroes Live Casino
New Zealand has so many fans of traditional casinos. Online casino games only are not enough thrill. So Casino Heroes offers live casino where players can access a wide selection of live casino games from Evolution Gaming.
The choice of vendor is just on point. Evolution is the world's leading B2B Live Casino supplier, so here, players can be sure of getting the best live dealer games.
On Casino Heroes, players can choose to play live poker, live roulette, live baccarat, live blackjack, Texas hold em, among others. They are spread across a variety of Party tables and Platinum VIP tables.
Casino Heroes Mobile Casino
In this day and age, everyone is on mobile. Statistics show that in 2017, the number of mobile users in New Zealand shot to 3.8 million, an 11% increase from the previous year. On the other hand, home broadband connections declined by 3%.
Casino Heroes has been designed for both desktops as well as mobile. The interface fully supports all mobile devices, including the latest Android and iOS Smartphones and tablets.
Above all, there are several mobile casino games designed with mobile gamers in mind. At least players don't need to have the high-spec devices to play these games.
Casino Heroes Slots
Slot games have a special place in the hearts of New Zealand gamblers, and these are among the casino games available on Casino Heroes. The company offers a wide range of slot games for beginners, intermediate, and expert gamblers.
Among the casino slot vendors featured on this casino include NetEnt and Betsoft, which are the household names when it comes to slots. There are several types of slot games on Casino Heroes, including classic slots, video slots, progressive, and Multi-reel, just to mention a few. Examples are Twin Spin, Magic Portals, Dead or Alive, After Night Falls, e.t.c.
Deposit Methods and Terms
A good casino should offer players easy and secure deposit methods as well as a range of currencies to work with. Casino Heroes fully comprehends this.
Casino Heroes has been designed to support the Euro as the primary currency.
Players can deposit money to their Casino Heroes accounts using a range of payment methods, including eWallets like PayPal, Neteller, and Skrill, just to mention a few. Credit / Debit Cards like MasterCard and Visa, as well as Bank Wire Transfers are also allowed.
The last thing to note is the minimum deposit amount. It is capped at $/€10, which is around 15 New Zealand dollars.
Withdrawal Methods and Terms
Now, for the lucky winners, the withdrawal terms also matter. The company allows withdrawals via several payment methods, including eWallets, Credit / Debit Cards, and Bank Transfers. Cheque withdrawals aren't supported.
eWallet withdrawals are the fastest and take a maximum of 24 hours to reflect in players' eWallet accounts. On the other hand, bank withdrawals take 2 to 3 days, while Cards take 3 to 5 days to mature.
The only shortcoming of Casino Heroes withdrawals is the rather long pending period. All withdrawals are subject to 0 to 3 days pending window. The minimum withdrawal amount is 15 New Zealand dollars, but there is no maximum limit.
Just like all other online casinos, Casino Heroes boasts several casino bonuses for their new and existing players.
For loyal customers, there is also a loyalty program, as well. The more a player deposits and plays, the more rubies (in-game currency) they earn. With rubies, players stand a better chance to win rewards.
And these are not the only promotions that Casino Heroes offers. There are several daily, weekly, and monthly promotions, so make sure to check out the Casino Heroes promotions page.
While the promotions are really enticing, make sure to confirm the terms and conditions of the bonus, free spins, or any other form of promotion.
Casino Heroes has promos dedicated to players in specific regions. Players need to ascertain whether a particular promotion is open to New Zealand players or not. For those using VPNs, make sure to connect to a server in New Zealand – or at least a country that is eligible for promos.
Also, the deposit money has wagering requirements. Play through 40x before it is ready for withdrawal. Lastly, make sure to spend bonus money within three months lest it is forfeited.
An excellent online casino isn't just about a user-friendly interface and a wide selection of games; customer support is also vital.
When scouting for an online casino, look out for live chat support, email address, and telephone number. A casino's social media can also come in handy when players want help.
Casino Heroes boasts live chat support, though it is available in a few languages, and is not 24/7. The Casino Heroes English, Swedish, and Finnish chat support is open from Monday to Sunday between 09:00-00:00 CET. There's also German support from Tuesday to Saturday between 09:00-18:00 CET.
There's also an email address through which players can contact the company.
Casino Heroes FAQ
When was Casino Heroes founded?
Casino Heroes was founded in April 2014 by Hero Gaming Limited and is regulated and licensed by the Malta Gaming Authority; the company was founded and is currently based in Malta. However, Casino Heroes is available to players around the world looking to play high-quality card games.
How can I deposit to Casino Heroes?
There are a variety of ways to deposit funds to Casino Heroes. These are: Bank transfer, NETELLER, Skrill, Debit and Credit Cards and Trustly.
How do I withdraw from Casino Heroes?
Similar to depositing funds, you can withdraw from Casino Heroes through Bank Transfer, Skrill, Debit or Credit Card and NETELLER. However, we currently don't support withdrawing your winnings through Trustly.
What games can you play at Casino Heroes?
There are over 600 games to choose from with Casino Heroes split across a variety of categories. Choose between Classic Slots, Video Poker, Jackpot Slots and a variety of Roulette, Blackjack, and Baccarat games. With Casino Heroes, you'll have plenty of games to choose from. Why go with anyone who doesn't offer you all the games that you'd want to play?
Does Casino Heroes has a Mobile App or a mobile casino?
Casino Heroes does have a mobile app that delivers the same performance and games that you'd expect from the our website. What's stopping you from enjoying one of the most innovative online casinos on the go? It's free to use once you've signed up and you'll get access to the same games and features that you would have on the website.
What bonuses does Casino Heroes have?
Players get a choice between two sign up bonuses. The first of these is a Match Bonus where they get 100% up to $50 + 50 free spins split across 5 days on their first deposit; they also get 100% up to $50 of their second deposit.
What free spins bonus does Casino Heroes have?
The second sign up bonus to choose from are Free Spins, where players can get up to 300 free spins when they deposit $100 on their first deposit and 100 spins up to $50.
What wagering requirement applies to bonuses?
To get either of the bonuses players must deposit up to $100. How much you deposit will have an effect on eligibility and may effect how many free spins you get when you claim your bonus.
What is the terms & conditions of the bonus?
In order to qualify for your bonus, you must first deposit a certain amount of money before you can claim your bonus. These bonuses will be credited to your account over the course of the first five days after you've signed up.
What support options does Casino Heroes offer?
Casino Heroes offers 24/7 support across a few different ways. These include email, live chat and 24/7 customer support. If you need any help or have feedback on any of our games, we'd be more than happy to discuss this with you.
Are there any questions you have that we haven't answered? Feel free to contact us and we'll be more than happy to answer any and all questions that you might have.