Monday to Sunday between 09:00-00:00 CET
When You Visit Casino Heroes
The Casino Heroes website boasts a clean interface. In addition to instant play and mobile gaming, the casino also boasts an Android app for faster betting, with lower data consumption.
Licensing and Partnerships
Licensing is an important consideration when choosing an online casino. Casino Heroes is licensed by the Malta Gaming Authority, Swedish Gambling Authority, and the Curacao jurisdiction. The platforms are secured by the latest encryption technologies to guarantee data security and privacy.
When it comes to partnerships, this casino has managed to establish strong working relationships with the household names. Some of the casino software providers working with Casino Heroes include NetEnt, Microgaming, Betsoft, Evolution, Play`n GO Quickspin, Yggdrasil, Realistic Games, Push Gaming, and Pragmatic Play among others.
With such a wide selection of casino software vendors, players are sure of getting high-quality games.
Casino Heroes Live Casino
New Zealand has so many fans of traditional casinos. Online casino games only are not enough thrill. So to cater to the needs of players, the Casino Heroes offers a live casino. Here players can access a wide selection of live casino games from Evolution Gaming.
The choice of vendor is just on point. Evolution is the world’s leading B2B Live Casino supplier, so here, players can be sure of getting the best live dealer games.
On Casino Heroes, you can choose to play live poker, live roulette, live baccarat, live blackjack, among others.
Casino Heroes Mobile Casino
In this day and age, everyone is on mobile. Statistics show that in 2017, the number of mobile users in New Zealand shot to 3.8 million, an 11% increase from the previous year. On the other hand, home broadband connections declined by 3%.
So keeping the mind the ongoing increase of mobile usage for everything from gameplay to other tasks, Casino Heroes is designed for both desktops as well as mobile. The interface fully supports all the latest Android and iOS Smartphones and tablets.
Casino Heroes Slots
Slot games have a special place in the hearts of New Zealand gamblers. So, the company offers a wide range of slot games for beginners, intermediate, and expert gamblers.
Among the casino slot vendors featured on this casino include NetEnt and Betsoft, which are the household names when it comes to slots. There are several types of slot games on Casino Heroes, including classic slots, video slots, progressive, and Multi-reel, just to mention a few. Examples are Twin Spin, Magic Portals, Dead or Alive, After Night Falls, e.t.c.
Deposit Methods and Terms
A good casino should offer players easy and secure deposit methods as well as a range of currencies to work with. Casino Heroes fully comprehends this.
Players can deposit money to their Casino Heroes accounts using a range of payment methods, including eWallets like Paypal, Neteller, EcoPayz, Trustly and Skrill, just to mention a few. Credit / Debit Cards like MasterCard and Visa, as well as Bank Wire Transfers, are also allowed.
The last thing to note is the minimum deposit amount. It is necessary to become eligible for various types of bonuses and promotions.
Withdrawal Methods and Terms
Now, for the lucky winners, the withdrawal terms also matter. The company allows withdrawals via several payment methods, including eWallets, Credit / Debit Cards, and Bank Transfers. Cheque withdrawals aren’t supported.
eWallet withdrawals are the fastest and take a maximum of 24 hours to reflect in players’ eWallet accounts. On the other hand, bank withdrawals take 2 to 3 days, while Cards take 3 to 5 days.
The only shortcoming of Casino Heroes withdrawals is the rather long pending period. All withdrawals are subject to 0 to 3 days pending window. The minimum withdrawal amount is 15 New Zealand dollars.
When you register as the casino you will 250 free spins on your first deposit.
For loyal customers, there is also a loyalty program, as well. The more player deposits and plays, the more are there chances to win rewards.
These are not the only promotions that Casino Heroes offers. There are several daily, weekly, and monthly promotions, so make sure to check out the Casino Heroes promotions page.
While the promotions are really enticing, make sure to confirm the terms and conditions of the bonus, free spins, or any other form of promotion. It is necessary to check the eligibility and wagering requirements to avoid any confusion.
Casino Heroes has promos dedicated to players in specific regions. Players need to ascertain whether a particular promotion is open to New Zealand players or not. For those using VPNs, make sure to connect to a server in New Zealand – or at least a country that is eligible for promos.
Also, the deposit money has wagering requirements. Play through 40x before it is ready for withdrawal. Lastly, make sure to spend bonus money within three months lest it is forfeited.
An excellent online casino isn’t just about a user-friendly interface and a wide selection of games; customer support is also vital.
When scouting for an online casino, look out for live chat support, email address, and telephone number. A casino’s social media can also come in handy when players want help.
Casino Heroes boasts live chat support. The Casino Heroes English, Swedish, and Finnish chat support are open from Monday to Sunday between 09:00-00:00 CET. There’s also German support from Tuesday to Saturday between 09:00-18:00 CET.
There’s also an email address through which players can contact the company.
Casino Heroes is among the best online casinos in New Zealand. The company boasts a user-friendly website interface and supports both instant play and mobile gaming. There is a wide selection of games and banking options. The company is also generous with promotions and has reliable customer support.
While Casino Heroes has several things New Zealand players fall in love with, there is one thing that needs improvement. The three days pending period ought to be revised downwards to say, 24 hours.