About MyChance Casino
Run by Shogun World Limited and Bethard Group Limited, Swedish owned MyChance Online Casino operates under the mychance.com trademark launched in November 2017. Bethard Group Limited is located in Malta where it is registered under the laws of Malta (EU) and regulated by the Malta Gaming Authority (MGA). The MGA governs the operations of Bethard Group Limited under the license number MGA/B2C/312/2015 issued in August 2018. The company’s registration number is C 69565, and its offices are found at Terraces No. 1, The Penthouse Suite, Triq iL-Kannizzata. The online gaming site is user-friendly and offers a wide range of games starting with a live casino, slots, and jackpots. Enjoying the innovative gaming experience and entertainment services available through the site is easy. To get started, all one has to do is sign up for a free account either on a desktop, tablet or smartphone within a few minutes.
When You Visit MyChance Casino
The landing page of MyChance Online Casino is an attractive page offering you everything you need to get started. At the very top of the page is a menu bar with the following page options: Responsible Gaming, Terms & Conditions, MyChance Magazine, About Us, FAQ, and Forgot Password?
However, what jumps at you when you first land on this page is what comes beneath this. On the top left-hand corner is the gaming site’s logo followed by the “Casino” and “Live Casino” gaming options which are centrally placed. At the top right-hand corner is the “Log in” and “Sign up” area. Below this information is the menu bar which gives you page options to visit such as Top List, Popular Slots, new Slots, Jackpots, Video Slots, Blackjack, Roulette, and Table Games. All these can also be reached through the “Casino” page. The “Live Casino” page offers one the opportunity to play Live Roulette, Live Blackjack, and Live Card Games. It also provides you with popular games in each of the mentioned categories. Consequently, one can click on any page to quickly find out what is being offered.
Once a player finds a game they are interested in, the “Play Now” prompt is available to have them enjoying the game within a few seconds. If the player can’t find what they are looking for at a glance, a “Search Site” prompt is available on the landing page. This option also allows one to easily access any game quickly and easily without going through the various pages available on the site, so long as you know its name. By scrolling down the Home Page, one can also see some of the games available on the website.
MyChance Online Casino promotes responsible gaming by ensuring all its employees go through a Responsible Gaming course. Knowing how addictive gambling is, the online casino has put in place measures to detect destructive gaming patterns. Consequently, it puts its members first by setting deposit limits or shutting down accounts when necessary. For those who need therapy, Mychance Online Casino has helplines at the bottom of the site where one can easily get help.
Bonus & Promotions at MyChance Casino
MyChance Online Casino offers a welcome bonus for each new member who joins the site. An introductory package of NZ$ 1,000 is provided to players from New Zealand, Canada, Sweden, Germany, Austria, Finland, and Norway. A handful of free spins are offered upon signing up. A first deposit bonus is also given to anyone who has never deposited any money in the MyChance Sportsbook. Promotions are available on the site at given intervals such as deposit bonuses and weekly free spin campaigns. One can also find more promotions on the Affiliates page of the site.
As with any agreement, all bonuses offered received by a customer are personal and cannot be transferred to other users unless otherwise stated. Any bonuses offered can only be wagered in Group A games – slots. Group B games include Live casino, Video Poker, and table Games among others. For these, bonuses cannot be wagered. Bonuses gained via affiliates, text message, email or any other channels can only be used in Group A games unless otherwise stated. One cannot participate in Group B games unless they use up their active bonuses first. If winnings arise from Group B games with an active bonus, the bonus money and any winnings arise from it may be confiscated. The highest wager allowed when playing casino using bonus money is 16.45 New Zealand dollars per bet or spin. Bonuses can only be wagered during a given time frame; otherwise, they will be lost. Any winnings from the same may also be lost if attention is not paid to the given deadline. Fraudulent behavior can lead to the loss of any bonuses. All details about bonuses and promotions are available on the casino’s Terms & Conditions agreement.
In the Mobile at MyChance Casino
MyChance Online casino is accommodating new generation casino lovers on the mobile space. Its services are available on smartphones and tablets allowing players to participate on the go. Consequently, customers are not limited to playing in a physical casino or at a desktop PC. By providing mobile-responsive and user-friendly software, the casino has ensured its users are enjoying the PC experience on a mobile phone interface. Consequently, all the site’s users are free to enjoy a real money casino through a virtual table interface.
Games at MyChance Casino
MyChance Online Casino offers games such as slots, roulettes, blackjack, sports betting, progressive jackpots and live casino games from mainly Canadian providers such as NetEnt, Quickspin, Microgaming, Yggdrasil Gaming, iSoftBet, Elk Studios, Big Time Gaming, Thunderkick, Pragmatic Play, and Playn’GO. Like any other online casino, MyChance’s focal gaming point is video slots, available as iconic classics such as Immortal Romance and the hottest new releases available on the market. Each selected game comes with a short introduction and gaming tips. Each also gives a list of recent winners. To keep up with modern online gaming trends, MyChance Online Casino has focused its efforts in its live play lounge through live dealer games.
Deposits and Withdrawals at MyChance Casino
Using state-of-the-art software, the MyChance Online Casino simplifies deposit and withdrawal transactions using a range of payment methods. Standard debit and credit cards, pre-paid card options, e-wallets, mobile billing, voucher, and direct wire transfers for bank accounts are accepted. Its deposit methods include Neteller, ecoPayz, iDEAL GiroPay, iDebit, Paysafe Card, Siru Mobile, Trustly, and Zimpler. Its accepted withdrawal methods are Neteller, Zimpler, Paysafe Card, iDeal by Skrill, iDEAL, Trustly, GiroPay, and ecoPayz. Withdrawal times depend on the method used. E-wallet withdrawal is available 24hours a day, and credit/debit card withdrawals take 3-5days. However, cheques and bank transfers withdrawal options are not offered. The pending time for any withdrawal is 24hours. MyChance Online Casino does not come with a withdrawal limit, but withdrawals of over 50% of winnings above NZ$ 80,000 are offered in ten installments.
Getting Help at MyChance Casino
MyChance Online Casino offers adequate support to users through email and live chat. However, it does not provide set times of service. A comprehensive FAQ section is also available on the site to guide players through common general inquiries. Users also have the option of submitting further queries through the FAQ section if any of their concerns have not been covered in the section. However, no telephone number is available on the site. Players have the choice of settling disputes with the online casino through Alternative Dispute Resolution (ADR) Group arbiters. If all existing methods have been exhausted, but complaints have not been resolved, users have the right to contact the Malta Gaming Authority (MGA).
MyChance Online Casino is an excellent online casino. It offers a wide variety of games and an excellent live dealer lounge on state-of-the-art software. It also comes with an attractive and user-friendly website also available on handheld mobile devices. Additionally, the online casino offers 24/7 live chat support, enticing promotions, and exciting bonus packages. Its multiple payment options also make it very convenient for users. If your country of residence makes you eligible to use the site, the online casino is an ideal gaming site. Sadly, the site comes with limited table games, no video pokers, live roulette only, and limited availability to players globally.