Slots Heaven Casino Review

NZ$ 100 Bonus + 200 Free Spins

About Slots Heaven Slots Heaven online casino began in 2013, and it is regulated by the UK Gambling Commission and the Government of Gibraltar. The casino is owned by ONISAC...

About Slots Heaven

Slots Heaven online casino began in 2013, and it is regulated by the UK Gambling Commission and the Government of Gibraltar. The casino is owned by ONISAC Ltd., which is also part of Mansion Group, a prestigious firm that runs Mansion Casino and a number of other massive online gaming platforms. Since its inception, Slots Heaven has been all about honesty, convenience, simplicity, and above all, fun. As the name suggests, the site is indeed a heaven for top-quality gambling experience. While slots are the main focus of the site, you will also find other genres, including table games. The site is user-friendly and easy to navigate.

When You Visit SotsHeaven.com

SlotsHeaven.com is a classic neon-themed site, which takes players down the memory lane to the Vegas hey-days. The theme is complemented by a black carbon fibre, a sleek feature that gives the site a modern feel. All the content on the site is neatly arranged, with all popular games split into tabs. To the left of the homepage is a sub-menu column with all game options, making it easy for players to browse different game types. Want to track lucrative games? There is a jackpot counter to help you do that. Overall, the site has a simple design, which makes even new players to feel at home instantly.

Software

Slots Heaven is a Playtech casino. Playtech are industry experts when it comes to supplying slots and other casino titles. Combined, the casino’s extensive experience in the market and the supplier’s award-winning software create one of the most exciting online gaming atmospheres any casino player would want to enjoy. Playtech supplies dynamic title choices, which come with impressive graphics, and the games load quickly across mobile and desktop devices. Slots Heaven casino can be accessed via browser or client download, which you will need to install on your device. Remember, the downloadable mode of the casino is available for customers with Windows devices.

SlotsHeaven Live Casino

While Slots Heaven is seemingly a slots-only online casino, that is not the case at all. Not only will you find a variety of other casino games besides slots, but also a live casino action, which will take you as close to the brick-and-mortar casino as possible, right in the comfort of your home. You can have a seat at the Live Texas Hold’em, Live Blackjack, Live Baccarat, or Live Roulette table. Upgrade your gaming skills by squaring off against real human dealers, even as you enjoy every bit of the friendly gaming in a relaxed atmosphere. What is even more amazing is that Slots Heaven’s live games have got mobile users also covered.

Mobile Casino

If you are using iOS 8.0+, you can install and use Slots Heaven mobile app on your device. The app can be found on iTunes and boasts a clear user interface. It allows users to set up their accounts, deposit funds, and request withdrawals. It is also possible to reach out to the customer support via the app. Players are able to access 170-plus Playtech slots, including progressive jackpot slots on the go via this app. Furthermore, Slots Heaven mobile app does not lock out table games and live games players. As for Android tablet and smartphone users, they can access games directly in their browsers.

Slots Selection

Sure, Slots Heaven focuses mainly on slots, as you might have already guessed. Slots maniacs will think they are in a paradise here, with all Playtech slots available. For easy search, the slots have been split into a number of categories, which include progressive play, video multi spin, and classic single line slots. Some of the most popular titles you can expect to find at Slots Heaven include Chinese Kitchen, Wacky Waters, Penguin Vacation, Buffalo Blitz, the Flintstone, Sweet Party, and White King. You could also spoil yourself with progressive jackpot slots, such as Superman II, Age of the Gods, Beach Life, Geisha Story, Gladiator, etc.

Payment Methods

When it comes to payment methods, Slots Heaven leaves nothing to chance. With numerous methods for deposits and withdrawals listed on the site, players should experience zero challenges with banking. Vouchers, e-wallets, debit cards, and credit score cards are all available for use, so it will all depend on the player's preference or approach. The list includes but not limited to bank transfers, Neteller, PaySafeCard, Maestro, MasterCard, Visa Electron, and Visa. Given that some of these payment methods may not be acceptable in your country, you should consider checking with the Slots Heaven's customer support before you can make your choice.

Payment Terms

Every banking method supported at Slots Heaven casino has different withdrawal times, with e-wallets unsurprisingly having the shortest times (24 to 48 hours). Credit and debit card withdrawals take slightly longer, usually 3 to 5 days, while bank transfers take the longest duration, which may go up to 7 days. Cheque withdrawals take 2 to 4 days. Players have a monthly withdrawal limit of NZ$20,000. When it comes to deposits, you should expect money to reflect in your casino account immediately after you have completed the transaction. This happens so that you may waste no time in placing your wagers.

Withdrawals

All new players must verify their identity at least once before requesting any withdrawals. Slots Heaven will be following all regulatory practices and make sure your personal information is totally secured. For account verification you will need a passport, driving license, or a National ID card that has your picture. The picture ID must have a clearly visible Photo, signature and name in order to be accepted.

Using a credit card can be done as long as it is the same one that the player used to make his or her deposit. Other credit cards may also be used. All withdrawals will end up going back on to whatever card you used for your deposits. When copying your credit card for Slots Heaven, players are told to cover up the middle digits and the security digits of the card. Slots Heaven does not need those. The transfer of funds could take up to three days for most players. For VIP players the transfer of money back into the players account would take about 1 to 2 days. Large deposits may take up to 5 days to be transferred.

Bonus Offers

Truly, the Slots Heaven’s welcome bonus at the moment (as of 2019) is outstanding. Players who sign up and make an initial deposit are entitled to both free spins and free money for game play. You get 100% match deposit bonus on your first deposit. This welcome package is capped at NZ$100, and it is accompanied with 40 free spins. You will also be entitled to additional 160 free spins, which should be claimed in bits of 20, for the next eight days, following your first deposit. From the moment you sign up, you will also be enrolled in the casino’s VIP program, which opens the doors for more bonuses and other perks.

Bonus Terms

Like elsewhere, Slots Heaven casino offers a welcome bonus with wagering requirements – it is non-redeemable. To cash out your winnings received from wagering this bonus, you must wager 40x the bonus package. While all games will count toward the wagering requirements, some games don’t fully count towards the requirements. To claim the welcome bonus, players must deposit a minimum of NZ$20, and if they decide to opt out of the welcome bonus, they cannot claim it later. The 200 free spins offered along with the welcome bonus are usable only on the Age of the Gods. Any winnings from the free spins will be redeemed as bonus funds.

Customer Support

Should you experience any issues with Slots Heaven casino, there are a number of ways to go about it. Starting with the frequently asked questions section, you can check if your query has been answered there. In the unlikely circumstances that the section does not provide the answer to your issue, you can explore other ways, including engaging the customer support via a live chat, email ([email protected]), or telephone (0800 279 7347 – toll-free). With the customer service agents available 24/7, you can be sure no issue will take too long to be resolved. The agents are highly professional, and they take every issue seriously however small it may be.

Pros

  • Offers a wide range of games, including slots, video poker, and table games
  • A decent welcome bonus
  • The customer service team can be reached 24/7
  • Offers live casinos games even on the go
  • Available in both downloadable and instant-play versions
  • Neat website that is easy to navigate
  • Licensed by the UKGC and MGA; hence, safe

Cons

  • The site is available in English only – this locks out players who cannot understand English
  • It is restricted in quite a number of countries, including Spain, Singapore, Hong Kong, Israel, Denmark, France, Estonia, Denmark, Cyprus, and Bulgaria
  • Some withdrawals take too long to reflect in the player’s bank account

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